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Privacy Policy



Team Thecharteredaccountant.com, is focused to protect the privacy of its clients, the relationship we share with them is our most important asset. Any of the clients may without hesitation feel comfortable and confident while using our services and entrusting information to Thecharteredaccountant.com. Each time a user subscribes to Thecharteredaccountant.com services, we ask for some basic details which help us assure hassle free return filing experience for you. The clients may feel safe and sure while sharing those details. Thecharteredaccountant.com doesn’t sell or rent any personal or tax return information of its valued clients to any third-party agencies but we at times use service providers to help us perform better services for you but these companies are not allowed to use your information for any of their own purposes.

Thecharteredaccountant.com in all situations protects client information by using industryrecognized security safeguards, coupled with carefully developed security procedures and practices. Each time when we prompt you to transmit sensitive information, such as credit card information, we support the encryption of your information when it is transmitted to us.

Please note that this Privacy Policy may change from time to time without a prior notice, but we will post any Privacy Policy changes on this page. Despite of each effort we make to preserve the client’s privacy, we may at times need to disclose the client information as and when required by statute or any of the legal/judicial authorities to comply with any order or legal process or other administrative or investigative proceedings initiated on Team Thecharteredaccountant.com.


IN THE EVENT OF LEAKAGE OF ANY SUCH INFORMATION FROM THE WEBSITE FOR ANY REASON WHATSOEVER ‘TheCharteredAccountant.Com’ SHALL NOT BE RESPONSIBLE UNDER ANY CIRCUMSTANCES AND NO ACTION SHALL LIE AGAINST ‘TheCharteredAccountant.Com’.


Without giving effect to anything to the contrary mentioned herein, the maximum liability that team Thecharteredaccountant.com shall be liable would not exceed the fees paid by a user to Thecharteredaccountant.com for the service/ month in which the claim has arisen. Team ‘TheCharteredAccountant.com’ shall have no responsibility for any errors, malfunctions and /or Loss of data or defects resulting from or related to the use of the information (including software) in the systems used for providing services herein. ‘TheCharteredAccountant.Com’ shall not be liable for any indirect, special or consequential damages or loss of profits arising from or related to the services provided or the information (including software) used for providing services. The legal relationship between any user and Thecharteredaccountant.com shall be governed by the Laws of India. All visitors/subscribers and team Thecharteredaccountant.com agree by mutual consensus to submit to the personal and exclusive jurisdiction of the local court only (Gurgaon, India).

Data We Collect (Mandatorily)

  • PAN Card details
    (Name, Father’s Name, Date of Birth as visible on the PAN CARD)

  • Contact Details
    (Mobile Number and E-Mail id)

  • Contact Details
    (Mobile Number and E-Mail id)

End-Uses to Which the data is placed

  • To make sure that all details of the tax returns are duly filled

  • To keep users informed and updated about all tax return and any other matters

Return, Refund and Cancellation Policy

Each time when a payment of any professional or government fee is made to ‘TheCharteredAccountant.Com’ from a client’s side then the fees paid in advance by the client is retained by ‘TheCharteredAccountant.Com’ in the name of client. At each step furthered in the direction of client’s assignment a portion of fee shall stand earned and shall stand non -refundable in all cases, this portion of fee that is earned by ‘TheCharteredAccountant.Com’ depends upon the milestones achieved (e.g. providing client portal access, assigning relationship manager, obtaining DIN, filing of forms, etc.). Refund cannot be provided because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can’t refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, ‘TheCharteredAccountant.Com’ shall be liable to refund (maximum) only up to the fee paid by the client. Refund request can be initiated by writing an email to [email protected] All refund requests must be made within 15 days of purchase. We will process your request within 25 to 45 business days of receiving all the information required for processing refund like reason for refund, bank details etc.

Process Flow to Purchase the Product & Service – End to End

  • Register with us, to get started also mention your requirements completely

  • Upload the basic details as per the checklist you received after above step

  • Provide the details regarding your income, saving, deductions along with requisite documents

  • You will get a call from our executive for verification of facts, once confirmed we initiate theprocess (if required)

  • Calculations and confirmation of facts shall be sent to you over your registered e-mailaddress. (if required)

  • On confirmation, we complete your selected service

  • You are done!